Highland square family vet1/26/2024 ![]() Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. We understand the special role your pet plays in your family and are dedicated to becoming your partner in your pet's health care. We pride ourselves on using low stress handling skills to make every visit pleasant for you and your pet. Our services and facilities are designed to assist in routine preventive care for young, healthy pets, early detection and treatment of pets as they age, and complete medical and surgical care as necessary during his or her lifetime. It is our commitment to provide quality veterinary care throughout the life of your pet. We are located just outside of Highland Creek, across from Skybrook, near the University area. Highlands Pet Hospital services the Concord-Huntersville area. Monitoring/Assessing performance of yourself, other individuals or the practice to make improvements or take corrective action.Come, Sit, Stay, and let US do the Healing!.Work well with all employees and ensure that your actions support the hospital, the doctors, and the practice philosophy.Ability to show unbiased judgment when managing people and make fair and just recommendations in regards to personnel issues and/or disciplinary action.Knowledge of hospital procedures outlined in the employee manual as well as those that are implied (reasonable expectations). ![]() Ability to apply the specialized principles and practices of veterinary practice management in directing the daily operation of this practice, thereby allowing the practitioners the time necessary to carry out their profession.Understanding of the critical balance between the administrative and clinic functions in the veterinary health care delivery system.Develop and maintain procedures necessary to meet regulatory requirements. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor. Ensure compliance with regulatory agencies and laws. ![]() Establish internal operating procedures for the administration of the practice to ensure accuracy and completeness of veterinary records and reports, format, and compliance with the accepted hospital practices. ![]()
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